Covid-19 Special Measures
We and our suppliers are making every effort to protect the health and wellbeing of all our employees whilst operating as close to “business as usual” as possible. They continue to make deliveries to residential addresses.
However, it may take us a little longer to answer your email or your phone call so please be patient with us during this unprecedented time.
Contacting us by Telephone - 0333 003 0518
Our lines are open between 8:00am and 5.00pm Monday - Friday. Our lines are closed on Saturdays and Sundays. Our Bank Holiday phone line opening hours are 8:30am until 12:30pm.
You can contact us by telephone for all orders and enquiries using the following number: 0333 003 0518 - local rates apply.
Calls are charged at a local rate from a BT landline. Other phone operators charges or calls from mobiles may vary.
If you prefer, we can arrange for a member of the team to give you a call. Simply fill out our call-back request form.
Contact Shedstore by email
We accept* all pre-sale, post-sale or general enquiries to the following e-mail addresses:
- For sales enquiries: [email protected]
- For delivery/schedule enquiries: [email protected]
- For post-sale order enquiries: [email protected]
* Please include your sales invoice and/or transaction reference number where relevant, along with your name, address, telephone number and any details of the product(s) ordered, along with the nature of your enquiry. This will help us to deal with your enquiry faster.
Please Note: At Shedstore we use extensive mail server protection to help prevent spam/virus attacks. From time to time a legitimate email may be delayed, deleted or quarantined by the system. If you do not receive a reply to your email within two working days, please call us for assistance.
Contacting us by Post
If you wish to place a mail order or make an enquiry by mail, please send all correspondence to our company address:
- Taylored Investments Ltd, Unit 288 Hartlebury Trading Estate, Hartlebury, Worcestershire, DY10 4JB
Note: We do not stock or display any products at our office location.