By Telephone
During our office hours of 8.30am to 5.00pm - Monday to Friday, we accept telephone orders and enquiries upon the following numbers.

- Sales enquiries & orders: 0845 130 0405 (Local rate)
- General enquiries: 0870 3500 710 (National rate)
- Customer service enquiries: 0870 3500 710 (National rate)

- For those customers unable to access '08' numbers, please call 0118 946 4182.

By Fax
We can accept faxed orders, general enquiries and correspondence upon the following number.

- All faxes: 0870 3500 720 (National rate)

By Email
We can accept pre-sale, post-sale or general enquiries upon the following addresses.

- For pre-sale or general enquiries: sales@shedstore.co.uk
- For post-sale order enquiries*: customercare@shedstore.co.uk

* To enable prompt handling, all customer care emails should contain your invoice and/or transaction number, your name, address, telephone number and the product(s) ordered, along with the nature of your enquiry.

Note: We employ extensive mail server protection against spam/virus attack. On occasion a legitimate email may be delayed, deleted or quarantined by the system. If you do not receive a reply to your email within 5 working days, please call us for assistance.

By Post
If you wish to place a mail order or communicate with us by letter, please address all correspondence to our company address as shown below.

- Shedstore, Unit 1, Southview Park, Caversham, Reading, Berkshire. RG4 5AF.

Note: We do not have products on display or stocked at our office location. However for non-viewing matters, visitors are welcome by appointment only.